If you smell gas inside:
- If safe to do so - turn off any gas appliances.
- If safe to do so - turn off your gas supply at the meter.
- Open doors and windows.
- Leave all electrical appliances or switches as they are – turning them on or off could ignite the gas.
- Don’t use your phone near the leak – go outside.
- For emergencies, call 111.
- For non-emergencies, call us on 0800 668 211.
If you smell gas outside:
- For emergencies, call 111.
- Keep flames, cigarettes, vehicles and electrical equipment (including mobile phones) away from the area.
- Turn off the gas supply at the meter – if safe to do so.
- For non-emergencies call us on 0800 668 211.