What do all the terms on my bill mean?

Electricity Authority Levy
The Electricity Authority charges the electricity industry participants a levy to pay for its operations. We pass this cost on to customers and show it on your bill as a separate line item. The amount of the charge varies depending on how many kWh of electricity you use.

Gas Industry Company Levy
The Gas Industry Company charges the gas industry participants a levy to pay for its operations. We pass this cost on to customers and show it on your bill as a separate line item. The amount is charged daily and varies depending on the number of days on the bill.

Electricity variable charge types
You can have different variable charge(s) depending upon your electricity meter’s set up and how your lines company classifies your property. Variable charge types include:

  • Anytime: This rate is for the supply of electricity at the same price 24 hours a day. Supply to this type of meter cannot be restricted or “controlled”.
  • Composite: This rate is applicable to one or two rate meter installations where part or all the load is controlled. Supply to a separately wired appliance, e.g. a hot water cylinder, can be turned off during peak times for an allocated period determined by your lines company.
  • Controlled: This rate is for the controlled supply of electricity to selected appliances that are permanently wired to a separate meter. This means that the electricity supply for a hot water cylinder, for example, can be turned off during peak times for an allocated period determined by the lines company.
  • Day/ Night (uncontrolled): These rates are for customers who use an above-average amount of electricity at night. Different rates apply for day (typically 7am-11pm) and night (typically 11pm-7am). There are no restrictions on which electrical appliances you use at night; you choose when you want to operate them.
  • Day/ Night (controlled) - These rates are for the controlled supply of electricity to selected appliances that are permanently wired to a separate meter. Different rates apply for day (typically 8am - 12am) and night (typically 12am - 8am.
  • Night (only): This rate is for the supply of electricity to a separately metered appliance used only at night, e.g. a night storage heater. Typically, this will be for an 8-hour period between 11pm and 7am.